Convert BIG Points To Sunway Pals Points

Convert your BIG Points to Sunway Pals Points & use them for redemption at over 1,000 Pals merchants spanning from Sunway malls, theme parks, hotels, education, property & medical.

View the full list of participating Pals merchants here:

How to convert:

Step 1: Open or download the AirAsia BIG Loyalty app (

Step 2: Select “Get Points” and tap on BIG Xchange tile.

Step 3: Select Sunway Pals tiles and click “Convert Now”.

Step 4:  Select “Add an account”.

Step 5: Insert Sunway Pals card number and Sunway Pals password.

Step 6: Sunway Pals account has been linked successfully (One-time account linkage).

Step 7: Select points to convert, “tick” T&C box and select “Convert Now”.

Step 8: Receive Pals Points (within 3 days) / BIG Points (instantly).

Points Conversion Structure:

Points ConversionConversion Rate / StructureConversion Blocks  Min. ConversionMax. Conversion
From BIG Points to Sunway Pals Points1,250 BIG Points : 500 Pals Points  Multiples of 500 BIG Points1,250 BIG PointsNO limit
From Sunway Pals Points to BIG Points1,500 Pals Points : 600 BIG PointsMultiples of 750 Pals Points1,250 BIG PointsNO limit

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