A quick guide to emergency numbers and useful contacts to be used within Malaysia.
Malaysian Emergency Response Service (MERS) 999 is the Government’s initiative to consolidate all emergency numbers in Malaysia into a single hotline for public convenience, covering all types of emergencies such as the police, Fire and Rescue Department, Ministry of Health, Civil Defence Department and Malaysian Maritime Enforcement Agency. Calls are answered by 123 professional emergency officers (PEO) within 10 seconds. Before redirecting a call to the relevant emergency agency, the PEO would first ask the caller general questions such as the type of emergency, location of the incident, and contact number to verify the legitimacy of the call.
Alternatively, 112 is the standard emergency number globally which could be made from a mobile phone, regardless whether the mobile phone has credit, is barred, or locked. Note that calls can only be made if there is a network connection. All 112 calls would be redirected to 999 Response Centres.Do take note that both numbers do not work on mobile phones without an active SIM card. Source: The Star
(for mobile phone)
|Central – Bandar Sunway||+603 5638 2122|
|Central – Kelana Jaya||+603 7806 2222|
|Central – Petaling Jaya||+603 7966 2222|
|Central – Puchong||+603 8076 2222|
|Central – Subang Jaya||+603 5633 2222|
|Central – Sungai Way||+603 7875 2222|
|Central – USJ 8||+603 7862 7222|
|Central – Batu 9 Cheras||+603 9075 8222|
|Central – Cheras||+603 9205 0222|
|Central – HQ (Bukit Aman, Kuala Lumpur)||+603 2266 2222|
|Northern – Seberang Jaya (Penang)||+604 398 2222|
|Northern – Tambun (Perak)||+605 547 7332|
|Southern – Anjung Nusajaya||+607 510 3222|
|Southern – Iskandar Puteri||+607 511 4222|
|Dial||+603 7491 9191|
|Ambulance||+6019 305 8805|
|Emergency Help||+603 5566 8888|
|Dial||+603 9772 9191|
|Ambulance||+6010 266 7386|
|Emergency Help||+603 9772 9111|
|Dial||+6012 262 3560|
+603 5033 7988
+6019 216 6477
|Dial||+603 5886 1818/1811|
[email protected] (email)
Sunway Medical Centre’s Telemedicine Command Centre (TCC) is the first 24/7 free in-house online healthcare help desk service in Malaysia, offering healthcare advice, recommendations and guidance.
Communicate easily with trained healthcare personnel of Sunway Medical Centre within the comforts of your home, providing virtual platform to access various services and specialties associated with the hospital.
|Malaysia Airport – KUL Call Centre|
(Passenger Services &
Flight Information – 24 hours)
|+603 8777 8888|
|KLIA||+603 8776 2000|
|KLIA 2||+603 8777 7000|
|Subang||+603 7845 3245|
Should you require assistance during your travel with Rapid KL, either by Light Railway Transit (LRT), KL Monorail, Mass Rapid Transit (MRT) or Rapid Bus, you may locate their Customer Service Office next to the station’s entrance gate for assistance. The counter’s operation hours are from 6am – 11.30pm and vary from station to station.
Alternatively, contact the Rapid Customer Service Team using the helpline provided.
Similarly, should you require assistance during your travel with Keretapi Tanah Melayu Berhad (KTMB) either via KTM Commuter, KTM Intercity Service or Electric Train Service (ETS), you may access available travel routes and train schedules on KTM’s website.
|+603 7885 2585|
KTM Intercity Service,
Electric Train Services ( ETS )
|+603 2267 1200|
|KLIA Express Link||+603 2267 8000|
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